The Google Pixel 2 XL was announced earlier this month and already accumulates a few complaints on your resume, specifically your screen. Complaints due to uneven brightness and muted colors now add a new one rather more serious than the previous ones.
This is the so-called burn-in effect, a defect that usually appears in OLED panels over time and causes certain images to remain marked on the screen. The problem here is that the Pixel 2 XL just arrived and this should not happen so soon.
The Pixel 2 XL does not win for annoyances
The Pixel 2 XL is fresh out of the oven, but the first impressions are not very good, especially in relation to the P-OLED screen. A few days ago we talked about the problems with the brightness and the muted colors, to which Google responded saying that it was something intentional.
According to the firm, the goal is for tones to be more faithful, but if we do not like it we can choose the vivid screen mode for more saturation. Now a new problem appears, and this cannot be justified in such a superficial way.
About a week ago, Google sent Pixel 2 XL units to various American media for its review. These have been those who have detected the ‘burn-in’ on the screen of their terminals. The first ones were Android Central, but it does not seem an isolated fact and also have been added others like 9to5Google or The Verge.
The problem can be seen when the screen reproduces a uniform tone, preferably black or red. In the image, you can clearly see how the Android navigation bar is slightly marked on the panel when it should not be seen. Here are two possibilities: let the so-called ‘ghost’ effect and the image disappear, or a permanent ‘burn-in’.
That’s some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
— Alex Dobie (@alexdobie) October 22, 2017
At the moment it is not confirmed if it is a problem generalized or limited to the review units, but there is already a response from Google. In a statement to The Verge, the company claims to be investigating the problem. This is the full text:
The Pixel 2 XL screen has been designed with advanced POLED technology, including QHD + resolution, wide color spectrum and high contrast ratio to reproduce natural colors. Our products pass through quality control prior to launch and during the manufacture of each unit. We are actively investigating this problem.
When a highly anticipated smartphone such as the Pixel 2 XL comes to market, it is common to be subjected to a very thorough study and several problems are encountered. However, while in many cases they end up as isolated or minor glitches, the Pixel 2 XL screen is accumulating problems that seem a priori more serious. We will have to wait for more official details.